The Rapid recognized as country's best midsize public transportation system
Photo: Grand Rapids Press
Caroline MacGregor September 10, 2013 | WGVU “The Rapid was recognized as the best in class for their size which is the second largest size in the country and in all of North America”
Kirk Steudle, Director of Michigan’s Department of Transportation, who says the
fact that the Rapid is being recognized as a national standard for the country,
is a proud moment for the state of Michigan.
the Rapid has a consistent on-time performance of 95 percent and that ridership
performance was one of the big drivers in being nationally recognized.
“If you look at the ridership numbers, you can see the steep increase over the last four or five years that The Rapids has been able to achieve, frankly that was driven by 95 percent on time performance.”
and CEO of the American Public Transportation Association, Michael Melaniphy,
says a selection committee of peers, including transit managers and private
sector members of the industry evaluated more than 78 submission from around
the US and Canada.The Rapid came up as the best of the best.
"They're hitting on all cylinders - they're building infrastructure that's really helpful to the community; the've got great customer service, LEED certified buildings, they're hitting on all cylinders, everything they're doing is the right stuff to do."
A very proud
moment too for CEO of the Rapid, Peter Varga.
“Some of the decision about giving the award has to do with metrics, with performance, passengers per hour, the number of road calls. Those systems that rise to the top and what it is that they do on top of that, that's above the norm. One of things that was recognized was that we are very much into sustainability."
Varga says everything
they do is environmentally sensitive, the Rapid incorporates LEED certified
principals into their operation, including recycling. The central station boasts a green roof that regulates
temperature and has special ponds underneath to catch storm water runoff, feeding
it back into the river as clean water.
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