Air travel is a physically and mentally taxing experience. To make the experience at Ford International less stressful, be aware that the ticket counters have been rearranged.

“If they’re flying on Air Canada they’ll need to know that the ticket counter for Air Canada has moved down to the east end of the ticketing lobby at the American Eagle side. That’s where they’ll find Air Canada now. And then Allegiant, although their ticketing counter is in the same location, they have moved gates and they’re over in the A concourse with Delta versus the B concourse in past  years.”

That’s Phil Johnson. He’s the Deputy Executive Director at G-R-R. Security is one of his top priorities, too.

He tells us the Transportation Security Administration has made some changes since last year when it comes to passenger screening. Some procedures have been streamlined.

“They’ve been able to determine that passengers that are children age 12 or younger, or our older citizens age 75 and older are able to keep their shoes on when they go through security. That’s an important time saver there for those folks. Gel inserts in your shoes are now allowed and that’s a good thing. You don’t have to take those out. And then snow globes which in the past have been discouraged for the checkpoint are now allowed to go through as long as they contain less than 3.4 ounces and are contained in a quart sized bag.”

The TSA has gone social media to get out the word. Its app is MyTSA and it provides all kinds of security updates and recommendations.

Don’t let the improvements provide the false sense you’ll zip through the airport. Johnson recommends you still arrive two hours prior to scheduled takeoff.

 Listen

 Download